You Can’t Change Change

Someone asked me today to write about managing change.  I know it’s a popular topic but when he said it, it sounded so absurd to me.  Manage change?  The very nature of change is that it’s unpredictable.  I think what he really was asking was about how you manage your *reaction* to change: what you do when change happens, rather than maintain the illusion that you actually change the direction of the change.

So here’s my advice:

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